In Control Panel open ‘File Explorer Options’.Follow these steps to delete the NGC folder on your computer and then you can create a PIN on your system.

Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folderĬlearing all the contents of the NGC folder from your computer can fix the problem for you. In my case, it was simply a misconfigured Group policy setting. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. The cause can range from a particular Windows update to an incorrectly configured Group policy. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”.

Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer.